Age of Conan
Age of Conan(EU)
Anarchy Online
Atlantica Online
Cabal Online
Cabal Online(EU)
City of Heros
City of Villains
Dark Age of Camelot
Dark Age of Camelot(EU)
Dofus
Dungeons and Dragons Online
Entropia Universe
EVE Online
EverQuest
Guild Wars
KAL Online
Knight Online
Last Chaos
Lineage
LineageII
Mabinogi
Maple Story (EU)
Maple Story
Metin2
Perfect World
Perfect World (EU)
Pirate of Burning Sea
Ragnarok Online
Ragnarok Online(EU)
Rappelz
Requiem
Rohan
Seal Online
Shaiya
SilkRoad Online
Star Wars Galaxies
The Chronicles of Spellborn
Tibia
Vanguard
Voyage Century
Xiah
1 Placing an order
Choose the product you want to buy on www.ievep.com. Click on the "Add To Cart" button next to the product. This will add the product to your "Shopping Cart". When you are done, click on the Checkout button in your Shopping Cart or Shopping list and you will be taken to the online order forms.
Complete each of the order forms accurately including billing address and payment information. If you bought currencies, you will be prompted to fill in your characters name during the checkout process and you need to make sure that it is 100% accurate or we cant deliver the currencies to you.
2 Paying for an order
For your convenience, at
3 Verification
All orders are needed to further verification and this is done for our customers security. Due to the nature of our business dealing with virtual items, purchases paid by Credit Cards and Paypal are more likely to be flagged for verification than other less risky payment methods.
Once your order is flagged for verification you will be notified by email and information on the verification process. With your cooperation, the verification will be done soon.
If for any reasons, your credit card or PayPal payment has been rejected, we would advise you to pay using, E-gold, Bank/Wire Transfer, or Western Union
4 Refund
You may ask for a refund of an undelivered order and there will be no questions asked. Refunds for a PayPal payment will take up to about 24 hours for it to appear in your account if all things go smoothing. Credit card payments made through PayPal may take a little bit longer time for it to be reflected in your credit card account.
5 Delivery time
Different game has different delivery time and it is also depending on the stock amount. For games such as World of Warcraft (delivered by in-game mail), delivery will start once your order passes verification and it is generally faster than other games that need in-game delivery. We do not hold back on delivery for games that are in stock. If you find that you have waited for your delivery for more than 2 hours, you should first check your email for updates from www.ievep.com and make sure that you have not placed a pre-order. Most orders are undelivered because we could not contact you or we are out of stock. So please do not hesitate to contact our live support when you have not got your delivery.
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